jilistorm Privacy Policy

This Privacy Policy ("Policy") is issued by jilistorm ("jilistorm," "we," "us," or "our") and applies to all personal data collected through the jilistorm online gaming platform accessible at jilistorm.vip, including any mobile-optimized interfaces, customer support channels, and promotional communications associated with the jilistorm brand.

jilistorm is committed to protecting the privacy and personal data of every player who registers and plays on our platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is designed to be transparent, plain-language, and genuinely useful — not just a legal formality.

By creating a jilistorm account, making a deposit, or otherwise using the jilistorm platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the jilistorm platform.

For the purposes of the Philippine Data Privacy Act of 2012, jilistorm acts as the Personal Information Controller (PIC) in respect of all personal data collected through the jilistorm platform. This means jilistorm determines the purposes and means by which your personal data is processed.

Where jilistorm engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud infrastructure providers — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with jilistorm's instructions and this Policy.

jilistorm collects the following categories of personal data from players. The specific data collected depends on the nature of your interaction with the platform:

jilistorm does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data such as government ID numbers is collected, it is handled with heightened security controls.

jilistorm collects personal data through the following means:

• Direct Registration: When you create a jilistorm account, you provide your name, date of birth, email address, and mobile number directly through the registration form.
• KYC Verification: When you submit identity documents (e.g., PhilSys ID, passport) and selfies as part of the Know Your Customer process required by PAGCOR regulations.
• Deposits and Withdrawals: When you initiate financial transactions via GCash, PayMaya, BPI, BDO, or Metrobank, relevant payment data is captured to process and record the transaction.
• Platform Usage: Automatically, as you navigate and interact with the jilistorm platform, through server logs, cookies, and similar tracking technologies.
• Customer Support: When you contact jilistorm support via live chat or email, the content of those communications is recorded for quality assurance and dispute resolution purposes.
• Third-Party Verification Providers: jilistorm may receive identity verification results from accredited third-party KYC providers where you have consented to that verification process.

jilistorm uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your jilistorm player account, including processing deposits, withdrawals, and bonus credits.
• Identity & Age Verification: To verify that you are who you say you are and that you meet the minimum age requirement of 21 years as required under Philippine law.
• Regulatory Compliance: To fulfil jilistorm's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including mandatory reporting to regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct on the jilistorm platform.
• Responsible Gaming: To monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, enabling jilistorm to offer appropriate support tools and interventions.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance related to your jilistorm account.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyze aggregated usage data and improve the jilistorm platform, game selection, and user experience for all Filipino players.

Under the Philippine Data Privacy Act of 2012, jilistorm processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and jilistorm — i.e., to operate your player account, process transactions, and deliver gaming services.
• Legal Obligation: Processing is required to comply with jilistorm's legal obligations under PAGCOR regulations, the Anti-Money Laundering Act, and other applicable Philippine laws.
• Legitimate Interests: Processing is necessary for jilistorm's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, jilistorm relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jilistorm does not sell your personal data. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Accredited KYC and age verification service providers engaged to assist jilistorm in meeting its PAGCOR compliance obligations.
• Cloud Infrastructure Providers: Hosting and cloud service providers that store jilistorm platform data in secure, access-controlled environments.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or court order.
• Professional Advisers: Lawyers, auditors, and accountants engaged by jilistorm, subject to professional confidentiality obligations.

jilistorm uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how players use our services. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the jilistorm platform to function. These include session authentication cookies and security tokens. They cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalized jilistorm experience.
• Analytics Cookies: Collect aggregated, anonymized data about how players navigate the jilistorm platform, helping us identify areas for improvement. Used only with your consent.
• Marketing Cookies: Used to deliver relevant promotional content about jilistorm offers. Used only with your explicit consent and can be withdrawn at any time via your account settings.

You can manage your cookie preferences through your browser settings or through the jilistorm cookie preference center accessible from your account dashboard. Note that disabling strictly necessary cookies may impair your ability to use the jilistorm platform.

jilistorm implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and jilistorm servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal and financial data stored on jilistorm servers is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to jilistorm personnel and authorized processors who have a legitimate need to access it. All access is logged and audited.
• Two-Factor Authentication: jilistorm supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security.
• Regular Security Audits: jilistorm conducts regular penetration testing and security audits of its platform infrastructure.
• Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jilistorm will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, as required by the Data Privacy Act.

jilistorm retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active Account Data: Retained for the duration of your jilistorm account and for a period of five (5) years following account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLC requirements.
• KYC Documents: Identity verification documents are retained for the period required by PAGCOR and AMLC regulations, typically five (5) years from account closure.
• Support Communications: Customer support records are retained for two (2) years from the date of the last interaction, for dispute resolution purposes.
• Marketing Data: Where you have consented to marketing communications, your contact details for marketing purposes are retained until you withdraw consent or request deletion.

Upon expiry of the applicable retention period, jilistorm will securely delete or anonymize your personal data in accordance with its data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jilistorm:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of all personal data jilistorm holds about you, including information about how it is being used.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data jilistorm holds about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilistorm's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on jilistorm's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe jilistorm has violated your data privacy rights.

To exercise any of these rights, please contact jilistorm's Data Protection Officer at [email protected]. jilistorm will respond to all data subject requests within thirty (30) days of receipt.

The jilistorm platform is strictly intended for adults aged 21 years and above. jilistorm does not knowingly collect personal data from individuals under the age of 21. If jilistorm becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed.

If you are a parent or guardian and believe that your child has registered on jilistorm, please contact our support team immediately at [email protected] so that we can take prompt action.

jilistorm primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure or identity verification providers — jilistorm ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act.

jilistorm will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate protective measures.

jilistorm may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, jilistorm will notify registered players via email or in-platform notification at least seven (7) days before the updated Policy takes effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how jilistorm protects your personal data. Your continued use of the jilistorm platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or jilistorm's data processing practices, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information about the NPC complaint process is available through official Philippine government channels.